Rainbow Kushnection's
Frequently Asked Questions
From our bong bracelets to our cute weed fashion, here is all the info you need on Rainbow Kushnection!
What payment methods do you accept?
We accept credit card and paypal.
Do you offer same-day delivery?
This depends on the availability of the product. You will receive an email notification when your order is dispatched.
Can I have my order gift wrapped?
Yes, we offer a gift boxing option.
How can I track my package?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
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Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
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Additionally, you can track the status of your order from your "order history" section on your account page on the website.
What if I'm not home?
If you're not home, your item will be left in a space space or a new delivery may be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
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You may also have to go to your local post office to collect your package in case it cannot be delivered to you.
Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns.
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In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
Are returns free?
Returns within Australia are free. You can refer to the delivery paper within your package to perform organize your return.
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Returns from outside of Australia are the responsibility of the buyer.
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Feel free to contact our support agents through our helpdesk for more details.
Do you have physical stores?
We currently don't have any physical stores under our brand name. Rainbow Kushection is currently an online only boutique.
Where do you ship?
We currently ship within Australia.
When will I get my order?
Usually, it takes 2–7 days to fulfill an order, after which it’s shipped out. We hope for 2-14 business days, but it can be longer, especially if the product is coming from another country to Australia.
Do you offer 3 or 4 times payment option?
You should be able to use this option with Paypal.